No, our microphone is on Remote Control only for Hey Google usage.
Yes, our TV have built in Chromecast, no need for extra purchase.
If your TV got issue, please contact our customer service at +603-5115 0553. We will communicate with you to understand your product issue and arrange technician to repair it.
It will take about 14 working days to complete the repairment depends on the product defect issue.
Warranty Period of Caixun Product: Basic TV: 1 YearAndroid TV: 2 YearsGoogle TV: 2 YearsProjector: 1 Year You can enjoy an extra 1 year of warranty after registering for our CAREranty at: https://www.caixun.my/careranty/ for TVs, and an extra 6 months of warranty for projector.
For Maxis customers, we’re pleased to inform you that your warranty will be automatically extended by an additional year, giving you a 2+1 year warranty coverage.
For any customer service inquiries, please don’t hesitate to contact our hotline at +603-5115 0553.
Thank you for your inquiry about bulk orders. For assistance with bulk orders, please email us at [email protected].
Thank you for your interest in collaborating with Caixun Malaysia. For collaboration inquiries, please email us at [email protected].
Thank you for expressing interest in becoming our dealer.Please fill up the form here https://www.caixun.my/contact/dealership
